Return policy

Kapples Snack Return Policy

At Kapples, we are committed to delivering high-quality snacks that you can enjoy with confidence.

Due to the perishable nature of our products, we are unable to accept returns or exchanges on any items that have been opened.

If your order arrives damaged, defective, or in an unsatisfactory condition, please contact us as soon as possible at www.kapples.ch. Our team will gladly review the issue and work with you to find a suitable solution, which may include a replacement or refund.

To help us resolve your request efficiently, we may ask for photos or additional information regarding the product and its condition upon arrival.

Thank you for your understanding and for choosing Kapples.

Food is Good SARL, Chemin des Croisettes 18, 1066, Epalinges.